Excel Tools
Ticket Management System
Log complaints and service requests, assign them, and see how long each one takes to close.
What it covers
- Ticket log with category and priority
- Assignment and status tracking
- Turnaround time per ticket
- Open and closed ticket reports
Built in Excel, owned outright by you, handed over with a walkthrough. Simpler tools are formula-driven so your team can adjust them directly; larger ones use macros where the job needs it, and we look after those parts.